Please note that while Lennox Industries (Canada) ULC (“Lennox”) makes reasonable efforts to have replacement parts and/or maintenance/repair information available for certain products, please note that in accordance with section 39 (3) of the Quebec Consumer Protection Act, Lennox does not supply, and therefore does not guarantee the availability of replacement parts, repair services or maintenance/repair information within the meaning of section 39 of the Quebec Consumer Protection Act and sections 79.18 to 79.20 of the Regulation Respecting the Application of the Consumer Protection Act, for any Lennox® products manufactured, imported, distributed, advertised, offered for sale and/or sold in Quebec (whether through authorized dealers or any other distribution channel).
This does not mean that replacement parts and maintenance or repair information may not be available. Depending on the product, Lennox may continue to offer certain parts or information through its authorized independent dealers, from time to time. However, Lennox does not guarantee their availability for purposes of section 39 of the Consumer Protection Act.
Nothing in this notice is intended to suggest or encourage consumers or other persons to attempt to install, service, maintain or repair Lennox HVAC equipment themselves. Installation, maintenance and repair of HVAC equipment should only be performed by qualified, licensed professionals in accordance with applicable laws, codes and manufacturer instructions
For additional information regarding the availability of replacement parts, repair services and maintenance or repair information from Lennox, please visit: https://www.dornixulqemav.online/residential/owners/parts-and-filters/parts/
Replacement parts: Availability not guaranteed
Repair services: Availability not guaranteed
Maintenance and repair information: Availability not guaranteed
Warranty of Good Working Order
The Quebec Consumer Protection Act requires the manufacturer and the merchant to warrant the good working order of the following goods: AC units and heat pumps for six (6) years from the delivery of the goods. The warranty is free of charge.
